JINWOO
Information
1:ORDERING
Just simply place your order in the cart and purchase, we currently accept Paypal and credit/debit card(via Paypal) as the available methods of payment.
(Please note, that upon checkout, Paypal will open in another window, therefore please have ad blocker disabled.)
We use Ecwid to handle payments, which is safe and secure.
2:SHIPPING
We offer FREE standard shipping within the UK.
The cost of shipping to countries outside the UK will be calculated at checkout.
We use Royal Mail as our courier and all orders are tracked.
All orders are VAT inclusive, however, JINWOO is not responsible for any costs that may be imposed by the country of delivery, upon import; this is to be paid by the customer.
3:RETURNS
Returns are to be made within 14 days of receiving the product, as long as the product is in a clean and resalable state.
Please ensure you have selected the correct size, refer to our size chart, below, for further guidance.
We are happy to exchange a garment if there is a problem with the sizing, however, the cost of returning the item is to be paid by the customer.
Please inform us that you are returning the item for an exchange.
You will have 14 days to return the item(s).
Men's Shirts - To fit neck size/chest size
Neck 14½" (37cm) 15" (38cm) 15½" (39 - 40cm) 16" (41 cm)
Chest 36" (92cm) 38" (97cm) 40" (102cm) 42" (107cm)
FAQs
Q: How long will my item(s) take to arrive?
A: As our products are handmade, delivery times are variable, depending on the item(s). However,
we are committed to get the item(s) delivered to you between 5-7 working days. Please allow up to 14 days for the creation and delivery of the garment, however.
Q: How are the shirts packaged?
A: All shirts are packaged in clear shirt bags and are then shipped using mailing bags. If the gift box option is selected, the shirt(s) are presented in a smart black box with our own ribbon and are also shipped using mailing bags.
Q: How do I wash my garment ?
A: Wash care instructions are; wash on 30 degrees wash, iron is okay as long as it is set to cotton(one dot) and please do not tumble dry, bleach or take for dry cleaning, as these actions may damage and lessen the life of the paint.
Q: What paint do you use for the designs?
A: The paint we use are special fabric paints, many of which are shimmer and are made by Pébéo.
Q: Where do I send returns/exchanges to?
A: Please send your returns and exchanges to the address below;
33 FAIRVIEW HOUSE
ROUPELL PARK ESTATE
UPPER TULSE HILL
SW2 2RN
LONDON, UK